Large Doesn’t Have to Mean Impersonal
Large discount stores have an opportunity to provide a great service and a unique level of convenience to their customers. However, there are pros and cons to having a store of such size and with such a varied product mix. One of the most frustrating things for consumers about big box stores is the inability to receive the level of service that is often provided in a smaller store. There are practical ways, though, for large discount stores to improve their customer service. One such way is to incorporate better communication between staff members, which allows customer needs to be met more efficiently.
JTECH offers a selection of Motorola two-way radios, including the popular CLS Series, and the more powerful RDX Series. The size of your store and the product features you require will determine whether CLS or RDX is right for you. With 1 watt and up to 4 channels, CLS is more compact and less expensive, and is ideal in stores up to 200,000 square feet. For larger spaces, RDX offers up to 4 Watts and 16 channels, and accommodates stores up to 350,000 square feet. Both CLS and RDX come equipped with lithium-ion batteries, to provide hours of continuous use. In addition, accessories such as headsets are great for enhancing communication privacy and reducing distraction for the customers.
One of the largest areas of financial waste is in underutilized employees. Many mangers have found it helpful to strategically equip specific employees with these two-way radios, to improve staff access, coordination and utilization. This enables managers to have the right people in the right place at the right time. JTECH’s suite of Motorola radio products helps facilitate merging the intimacy of a small store with the convenience of shopping at a large store.
