Not all areas of a retail store have enough steady foot traffic to warrant full-time staffing in that particular location; however, they are still profitable departments to have. For example, the jewelry or camera counter might do fewer transactions in a given day versus other departments, but their ticket values are often higher and enough to offset the difference. Even so, it’s not always profitable to have a staff member standing there waiting for a customer to walk up. There is a solution – JTECH’s StaffComm™ push button messaging system allows you to place “push for service” transmitters in these key areas that then notify the necessary staff that a customer is waiting. This way you are maximizing the utilization of your sales staff while still quickly meeting the needs of your valuable customers. You can program the push button transmitters to alert just a single person or an entire group of people via the InstaCall™ alphanumeric pagers. This will result in your ability to service your customers quickly in the areas that they need you most. Little is more annoying than walking around a store looking for a staff member. Your customers will appreciate their ability to be serviced quickly with the simple push of a button.

As far as jewelry counters are concerned, despite the jump in silver prices, people are still buying. According to The Silver Institute, demand for silver jewelry hit new records last year. Point being, you don’t want to leave your purchase-hungry customers waiting alone at the jewelry counter. On another front, according to the Consumer Electronics Association, consumer electronics are projected to see an increase in 2011 as well. With the implementation of JTECH push button transmitters and pagers, you could essentially staff both the jewelry counter and the electronics counter with the same staff. StaffComm gets the right people to the right place at the right time, even if it means cross training employees in both TVs and diamonds.