The retail industry is the second largest industry in the U.S. and is responsible for approximately 12% of all U.S. employment and over $3.8 trillion in annual sales. In the past ten years the Internet has changed the landscape of the retail industry by enabling consumers to shop for and purchase goods online from the comfort of their own homes. While online shopping may be a hit, brick and mortar stores aren’t going anywhere anytime soon. Part of the attraction of a physical store front is having a place for the customer to go and interact in face-to-face communication with sales staff. By equipping your sales staff with the best tools available to meet the needs of customers, employers will increase their profit potentials over the long-term. E-commerce currently only represents approximately 2.7% of total retail industry revenue, thereby leaving a huge chunk of the pie on the table for traditional brick and mortar stores. By improving in-store staff efficiency, communicating with customers discreetly, and eliminating unnecessary and intrusive overhead paging, customers have a greater incentive to shop from a person as opposed to a computer. JTECH’s PeopleAlert™ pager enables more efficient communication between staff members and with customers while SmartAlert® with StaffComm™ wireless micro-transmitters and InstaCall™ alphanumeric pagers allow your staff to send pre-programmed messages from any phone.

When disposable income is low, such as in times of recessions or shorter economic downturns, affordable luxury retailers as a whole tend to suffer, but this doesn’t mean your store has to. Continuing to draw customers is dependent on differentiation and exceptional customer service. JTECH’s pagers and integrated communication systems help set you apart from the guy next door.